G&M OIL – MYSTERY SHOP & SITE REVIEW

Assignment Overview
This is a two-part assignment that is expected to take 30-35 minutes. Photos are required.

  • Part 1 is a Mystery Shop: Make a purchase and anonymously observe customer service.
  • Part 2 is a Site Review: After the purchase, present an authorization letter and reveal yourself as visiting on behalf of G&M Oil to conduct a site review. Make various observations using a checklist.
click to review instructions & questionnaire

Instructions last updated: 10/17/2025 @ 2:46 PM ET