Assignment Overview
If you previously participated in a wireless comparison study for CX Group or other vendor, you are not eligible to complete these shops.

You cannot be a post-paid customer of AT&T, T-Mobile, or Verizon. Pre-paid customers are eligible for the shop.

Shops are assigned by credit score (FICO).

• You will upload a screenshot of your credit score with your report.

• If assigned a shop that does not match your credit score, notify your scheduler.

You will call the assigned phone numbers for AT&T, T-Mobile, and Verizon on the same day.

You will receive 4 shop confirmations with 4 assignment numbers.

You will submit 4 reports in the following order:

• Report #1 = Observations for Verizon (76 questions)

• Report #2 = Observations for AT&T (same 76 questions)

• Report #3 = Observations for T-Mobile (same 76 questions)

• Report #4 = Provider ranking (32 questions)

A soft credit check with each provider is required. If not offered, request the credit check.

• Soft credit checks will not affect your credit score or credit history.

• Name, address, date of birth, and SSN will be required.

Take the conversation up to finalizing the deal, then decline to buy.

No purchase is required and reimbursement for any purchase or contract will not be made.

Get an itemized breakout of the required down payment and any other costs.

Calls are expected to take 20-30 minutes.

If you accept the assignment, you are agreeing to call all 3 stores on the same day and fill out all 4 questionnaires for payment to be made.

Instructions last updated: 8/18/2026 @ 9:12 AM ET