Assignment Overview
This is an observational shop. The agent will be on-site to host an informal sales/marketing event, where they will be set up at a table, booth, or kiosk to provide information on Medicare Advantage plans to interested consumers in an informal manner. You will observe the agent’s actions related to regulated compliance standards and their presence/appearance. The agent will not be aware that you are observing, and you will not speak with them about the plans. You will have limited interaction with the agent at the end of the assignment (only to collect materials).

Instructions last updated: 9/25/2025 @ 1:11 PM ET